Contact information

Contact Information

If you have any questions about your order, shipping, returns, exchanges, or general inquiries, you can contact OTAY through the information below:

Email: support@otay.shop
Instagram: @otay.worldwide
TikTok: @otay.worldwide

We aim to respond to all inquiries within 1–3 business days.

Please include your order number, full name used at checkout, and a brief description of your issue so we can assist you faster.